Privacy Policy
This notice explains how Jacopo Solutions processes users’ (hereinafter “you”) personal data concerning the provision of the introductory call for Jacopo Solutions services if you sign up for a consultancy call or subscribe to our website blog. The controller of personal data is Jacopo Solutions OÜ (hereinafter “Jacopo”, “we”, or “us”).
Processed personal data
We collect specific personal data about users who request a call or a meeting via our website. We also collect information from you when you place an order, respond to a survey, fill out a form, use Live Chat or enter information on our site. We collect user-entered data, such as name, telephone number, company name, country, email address, etc.
Purposes of personal data processing
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience. We will use the personal information users provide to enable us to contact the user, provide an overview of our services, and respond to your requests. We may also ask for feedback and send you updates regarding our new service types.
Legal basis
The processing is necessary to take steps at the request of the data subject prior to entering into a contract. The legal basis for sending you notices about updates and new product features is a legitimate interest. When you sign up for our newsletter, consent is the legal basis for processing personal data.
Storage of personal data
We have taken necessary technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss or alteration and the unauthorised disclosure, abuse or other processing in violation of applicable law. The information you provide is stored on our or one of our business partners’ secure servers within the EU.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow), enabling the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to note if you have visited our website. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.
We use cookies to:
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Understand and save users’ preferences for future visits.
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Keep track of advertisements.
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We compile aggregate data about site traffic and interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can have your computer warn you each time a cookie is being sent or turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s help menu to learn how to modify your cookies.
If you disable cookies, some features will be disabled. It won’t affect the user’s experience, which makes your site experience more efficient, and some of our services will not function properly.
However, you can still place orders.
Third-party disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Retention
Typically, we erase personal data after the above-described storage period or when you request us to erase your personal data. In a dispute, personal data will be retained until an agreement is reached or until the due date for the claim expires.
Disclosure to recipients
Any data you provide will not be publicly displayed or shared with other users. Certain employees can access personal data to the extent necessary to perform their work duties.
Rights in relation to personal data
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Right to be informed and access. You may get information regarding your personal data processed by us.
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Right to data portability. You have the right to receive your personal data from us in a structured, commonly used and machine-readable format and to independently transmit those data to a third party.
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Right to erasure. You have the right to have personal data we process about you erased from our systems if the personal data are no longer necessary for related purposes.
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Right to rectification. You have the right to correct any personal data we process during the recruitment.
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Right to withdraw consent. When you have given us consent to send you our newsletter, you may withdraw said consent at any time.
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Right to object to and restrict. You have the right to stop using your data for direct marketing and recruitment.
The user should contact our customer support to exercise any of the above-mentioned rights. We will respond to your requests within 30 days.
Electronic communication
We may send you emails to notify you about updates and new features. We will send you news and promotional material when you sign up for our newsletter.
You may opt out of our emails or newsletter by clicking “Unsubscribe.”
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can contact us and we will promptly remove you from ALL correspondence.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or government agencies to investigate or prosecute non-compliance by data processors.
Dispute resolution
If you have questions, please contact us. Disputes relating to processing personal data are settled through our customer support. The supervisory authority is the Estonian Data Protection Inspectorate (info[@]aki.ee).
Contact us
If you have any questions regarding this privacy policy, please contact us.
